CAN I EXCHANGE OR RETURN MY ITEM TO YOUR STORE?
Yes, you can! You may return online, or store merchandise to a PERFECT SHAPE Store. Check out the details
below for more information.
If for any reason you do not love any items purchased, they may be exchanged or returned:
Within 30 days of purchase, refunds will credit back to the original payment method
o If you paid with a gift card, you will receive a merchandise credit
o All sales are final on clearance items, underwear, swimwear, and shapewear (that has a bottom i.e., thong,
panty, boxer, capri leg) and are excluded from our general return policy.
In the United States: Bring your invoice or order confirmation email and the item(s) you wish to return to a
PERFECT SHAPE Store for a prompt return or exchange
Outside of the United States: Returns/Exchanges are unable to be made in our stores at this time. Please email
us for international return/exchange instructions.
Bring your original receipt and the item(s) you wish to return to a PERFECT SHAPE Store located in the original
country of purchase
o If you no longer have your original receipt, we'll exchange merchandise or issue a merchandise credit, based on the
lowest selling price of the returned merchandise.
By the way…
For In-Store Exchanges & Returns: All stores require an electronic scan of your government-issued ID for all
exchanges and returns, solely for the purpose of preventing return abuse; we'll never sell the information obtained
through this process.